Quick Tip: Dell Digital Purchases are delivered to your Dell Digital Locker

American Express recently added a $100 Dell credit, twice per year, on the business Platinum card. (Check out this post with details on how to maximize and FAQ.) A lot of people are interested in buying some sort of digital product from Dell, such as an XBOX gift card, Microsoft Office, TurboTax, among others.

Quick tip: Dell apparently doesn’t ever tell you that you got the product, it just shows up in something called your Dell Digital Locker within your Dell online account. You’ll get an email confirmation (and perhaps a subsequent request for verification), but nothing beyond that. You just have to check your digital locker to see when it shows up.

Link to Dell Digital Locker (Dell login required)

I was wondering why I hadn’t received my XBOX code from a Friday order, until reader Joe tipped us off to the existence of this Locker. Lo and behold, it had already been delivered there yesterday.

On a different note, always be wary of phishing scams. From prior experiences, Dell products seem to be a prime target of these scams, and this time too I got a phishing email after placing my order. First I got a legit verification email, then a couple of days later I got another verification email – some googling verified that it’s a phishing scam.

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Jay - ⒿⒶⓨ 🙈 🙉 🙊
Jay - ⒿⒶⓨ 🙈 🙉 🙊 (@guest_1197099)
May 27, 2021 20:18

Any regular DoC reader got interest in buying one of the Xbox cards?

sebastian
sebastian (@guest_717704)
February 5, 2019 18:21

I’ll take it off your hands for $60.

sebastian
sebastian (@guest_717717)
February 5, 2019 18:38

if you’re on reddit please pm me @ sebas1ien

Alex
Alex (@guest_717678)
February 5, 2019 17:54

Sometimes you won’t get them at all and their customer service is horrendous. Lots of data points on slickdeals regarding xbox bundles that are suppose to come with xbox live codes/Gears of War 4 digital downloads, that are never received (via digital locker or otherwise). I still purchase at dell because some of the stacking opportunities are just too good (multiple amex offers splitting tender, 15-20% cashback w/ portals, and price matching), but I purchase knowing that I might not get parts of a bundle.

Tammy
Tammy (@guest_717622)
February 5, 2019 17:03

Where can I sell my Xbox live gift card? Looks like I can’t sell it on Raise.com like I originally planned. Any ideas?

Eric
Eric (@guest_717874)
February 5, 2019 22:26

Can’t just sell them on eBay?

Mark
Mark (@guest_717943)
February 6, 2019 00:44

If it’s a $100 card, I’ll buy it from you for $65. Email me at [email protected]

Tammy
Tammy (@guest_719923)
February 9, 2019 22:03

Sounds good to me. I just emailed you.

Tammy
Tammy (@guest_725000)
February 20, 2019 21:55

I never got a response from emailing Mark multiple times, so beware.

Mark
Mark (@guest_777076)
July 1, 2019 17:21

FYI, there was a hiccup with Tammy’s email. I did finally get in touch with her and all worked out.

AL
AL (@guest_717595)
February 5, 2019 16:40

Thanks, was wondering why my TurboTax download link wasn’t emailed yet.

sebastian
sebastian (@guest_717594)
February 5, 2019 16:37

Worked for me! Was able to order the white elite controller for 49.99+tax! Thanks @Joe for finding the locker.