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UltraSketch
UltraSketch (@guest_1882339)
July 25, 2024 20:05

This did eventually credit after three months and an email to Rakuten support.

Max
Max (@guest_1840031)
May 4, 2024 12:59

It’s now 3 months to credit not one week. “The account must remain open and have a minimum balance of $100 for a continuous period of 3 months to meet the qualification criteria” So even though “shopping trip” shows it did not track as confirmed order, they won’t do anything for three months.

Chris
Chris (@guest_1786172)
January 26, 2024 11:20

Does this actually ever work? P1 didn’t track; P2 tracked but shows $0 after 1 day. Submitted Rakuten tickets.

AsianLumberjack
AsianLumberjack (@guest_1642447)
June 26, 2023 22:41

Created a ticket but Rakuten didn’t receive a response from Robinhood so they are denying the cashback. Anyone have a similar situation and get it resolved or advice on what to do next?

AsianLumberjack
AsianLumberjack (@guest_1643411)
June 28, 2023 16:07

Kept bothering them about the case and they credited to my account as a courtesy.

MoreSun
MoreSun (@guest_1654070)
July 14, 2023 16:50

Ask for a courtesy credit. If they say no file CFPB complaints. An investment account is a financial account, you may not get your bonus but they’ll have to respond. Robinhood trying to rob people of bonuses by using a 3rd party is pretty shady.

MoreSun
MoreSun (@guest_1632414)
June 10, 2023 20:26

Ticket submitted. Mine didn’t track either.

MoreSun
MoreSun (@guest_1654069)
July 14, 2023 16:49

Inquired again with Rakuten last week, today they said Robinhood was unable to verify the purchase however they would give the credit as a courtesy (I don’t think I’ve gotten any other courtesy credits from them).

NorseTikiBar
NorseTikiBar (@guest_1614823)
May 9, 2023 09:33

Follow up DP:
Order not tracked, no order number given. I reported as “Missing Cashback” on Rakuten through mobile app, when prompted for order number I put “0”. I then received an email from Rakuten CSR, only proof I provided was a PDF of the deposit off of the Robinhood website (robinhood dot com forward slash account forward slash history, select transaction, print to PDF). Took about 10 days to finally receive the credit.

MORRIS
MORRIS (@guest_1610364)
May 2, 2023 15:16

The free stock is only worth around 5 bucks for P1 and P2…

n0pax
n0pax (@guest_1609839)
May 1, 2023 23:16

Mine just credited automatically today after approximately ten days. I was going to the site to make a ticket when I saw it in my balance.

NorseTikiBar
NorseTikiBar (@guest_1610341)
May 2, 2023 15:02

10 days from the initial deposit or the updated “completed” date? thanks.

n0pax
n0pax (@guest_1610830)
May 3, 2023 05:44

Ten days from signup and deposit initiation.

4/21 Opened via Rakuten and deposited $100
4/27 The $100 deposit hit Robinhood
5/1 The offer credited on Rakuten

NorseTikiBar
NorseTikiBar (@guest_1611077)
May 3, 2023 13:14

Thanks for the follow-up. Hopefully, I’ll be able to get this squared away.

Mr. Bonus Money
Mr. Bonus Money (@guest_1608237)
April 28, 2023 23:33

Rakuten is not tracking these…

NorseTikiBar
NorseTikiBar (@guest_1607943)
April 28, 2023 14:43

4/21 account opened through Rakuten. ToS claim “paid within 1 week” but received no payment.