Update 9/21/21: This has been confirmed here.
According to reliable Chase insider EosHuffer all Chase Prepaid Starbucks cards will be shutting down on November 13, 2021. Cardholders will receive 400 Starbucks stars as a courtesy.
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Ah fudge, just realized my stars disappeared recently. Any way to find out how much I had before they expired? Starbucks can’t see what stars Chase gave me, only the ones they issued.
I’ll have to call Chase tomorrow and ask for my last statement to see if it displays there. Today is a holiday.
Did anyone get in there Starbucks app a expiration date for their stars?
April 1,2022
Interesting. Mine still shows no expiration.
Same here
My account shows a “WITHDRAWAL” on Nov 22, 2021, for the entire balance, presumably to mail the check. I feel like they should have annotated a reason. I can imagine the CSR’s are going to get some upset callers.
Has anyone been mailed their final check from Chase yet?
Still waiting on check. Anyone else?
Still waiting
Maria Gonzalez-London
Got mine the other day
Same here
So… today’s the day. **pours out some coffee in memoriam** Got 322 stars for my final month’s efforts (which admittedly weren’t that much).
Card is still appearing in my Chase app, funny enough. 🤔 I’d try one last load and unload for giggles, but I don’t want to end up with money stuck on a card that doesn’t work.
Yep, I thought I’d ride it out and it’s still appearing on the app for me. I left some change on mine so we’ll see how long until Chase actually kills it.
The Starbucks app is still showing, “Good news! Since you’re a Starbucks® Rewards Visa® Prepaid Card holder, your Stars don’t expire,” so it might actually still be open.
Same here. Not sure if there is just a delay in the system showing the status or Chase is just taking its time to cancel them. Some people below have stated that reloads have stopped working however.
How long till the stars start expiring?
Supposed to expire 6 months after your account closes though if the Starbucks website still shows that you are a card holder still, I’m not sure…
Anyone still loading with debit?
As often happens my usual debit load stopped working last week (around the same time I got the 400 star SM), when I walked through the wasteful SM/CSR stuff I was told they aren’t letting you load anymore. Checking account can still load, but I can’t load with 3 other debits (2 of which worked in the past)
TIA.
Thank you,
I was kind of relieved to get cut off as it simplifies my life. I can’t leave another month on the table though. Time to gird my loins.
P1, P2,and P3 debit reload have now stopped working in the last few days.
I went to CFPB on 10/8 about my issue, they responded on 10/19 and I was loading again on 10/20.
Usually Chase calls 1-2 business days after filing and than it’s a week +/- a few days. This time the CSR said it was because there was 12k on the card all at once. Previously they’ve come up with a couple others: ”the algorithm’ and ‘system upgrade errors’ are the ones I remember.
You’d still have time to see if they can fix it.
I had a same issue last month. I thought I was done with it but then it started working again 2weeks later and it still works now
Got this in SM from Chase
Subject: The Starbucks(R) Rewards Visa(R) Prepaid Card is being discontinued, but enjoy 400 Bonus Stars as a thank you
On November 13, 2021, we’re discontinuing the Starbucks® Rewards Visa® Prepaid Card1 and closing your card ending in 3245. If you have a remaining balance on the card, we’ll send you a check within 30 business days.
If you have a checking or savings account with Chase, we can transfer your funds before the card is closed. Simply call us at 1-888-842-8697 and ask to close your card and transfer the remaining balance to your Chase account.
As a thank you for being a customer, 400 Bonus Stars will be deposited in your Starbucks® Rewards account by October 7.
If you only have the Starbucks® Rewards Visa® Prepaid Card, you can redeem them for up to six months after your card is closed. Otherwise, the Stars will expire.
If you have both the Starbucks® Rewards Visa® Prepaid Card and the Starbucks® Rewards Visa® Credit Card, your Stars will not expire2.
We’re here to help
For more information on this change, please review our FAQs. If you still have questions, you can call us at 1-888-842-8697; we accept operator relay calls.
Please do not reply to this message; we won’t be monitoring responses.
Esta comunicación incluye información importante. Si tiene preguntas o necesita ayuda traduciéndola, por favor, llámenos al 1-800-935-9935.
1Starbucks® Rewards benefits are available at participating Starbucks stores. Not all stores have the ability to honor Rewards at this time. Visit the Starbucks Store Locator at http://www.starbucks.com/store-locator and search for locations honoring “Redeem Rewards”.
Starbucks and the Starbucks logo are registered trademarks of Starbucks Corporation. All rights reserved.
The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.
For questions related to Starbucks® Rewards, visit https://www.starbucks.com/terms.
2Under the Starbucks Rewards Program, Stars earned do not expire as long as your Starbucks® Rewards Visa® Credit Card account is open. If your Starbucks® Rewards Visa® Credit Card account is closed for any reason, your Stars will expire six (6) months after the calendar month in which your account was closed.
Miscellaneous Income
The value of this offer or program may result in miscellaneous income received from Chase which may require a Form 1099-MISC (Miscellaneous Information) or Form 1042-S (Foreign Person’s U.S. Source Income Subject to Withholding) to be sent to you and filed with the IRS, for the year in which you participate and are awarded the benefits of the offer/program. You are responsible for any tax liability related to participating in the offer/program. Please consult your personal tax advisor if you have any questions about how this could affect your taxes. To be eligible for this offer, account must be open and active at the time of fulfillment.
Deposit and credit card products provided by JPMorgan Chase Bank, N.A. Member FDIC.
© 2021 JPMorgan Chase & Co.
LC-SBXSMC2021
What happens to the balance on the pre-paid card? Do we have to spend it at before it closes, or is there a way to transfer the funds out to a checking account?
According to Chase, you’ll get a check by default. If you have another Chase checking account, you can ask to have the balanced move to it.
It’d be cool if Chase would send some actual notice of this action to cardholders, but maybe they like to wait until like… the week before.
I got notice today via email and Chase secure message…haven’t seen the most recent paper statement yet…I bet it’s being done based on the end of billing cycles.
Crap I had this for years, but cut it up about 8 months ago cause it was of no use. Should have saved it and got a free 400 stars.