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SamL
SamL (@guest_922819)
February 28, 2020 02:18

Is there a Simple way to close the account?

Burton
Burton (@guest_925745)
March 2, 2020 12:03

Ha! Surprisingly it seems like they didn’t hide the direct message option like they do other “controversial” things like transferring money between your safe to spend and goal accounts. I would zero out my account and then request that they close through a message.

Try logging in, then under your name in the top right corner in the dropdown select “support,” then the big blue button “send new message.”

SamL
SamL (@guest_925767)
March 2, 2020 12:32

Thanks!

Kai
Kai (@guest_918605)
February 24, 2020 14:41

If you haven’t pulled out already, here’s one more reason:

“We have a quick update on your Protected Goals Account. As of today:

Balances of $10,000 and over will earn 1.75% Annual Percentage Yield (instead of the previous 1.90% APY)
Balances under $10,000 will continue to earn 1.75%—no changes there.”

And as of today, the UI is still atrocious–no changes there.

Burton
Burton (@guest_918597)
February 24, 2020 14:36

Simple just made the decision easy to pull most funds out after 3/1 by lowering the rate to 1.75% across the board effective today.

Granville
Granville (@guest_916600)
February 22, 2020 09:54

Opened my account on 10/22/19. Received the $500 bonus on 2/6/20. Just find out today as I don’t check my account often. Probably transfer everything out in early March.

LC
LC (@guest_911515)
February 17, 2020 13:22

Not asking for legal advice, but HOW DOES ONE REPORT the Shared $250 bonus if so its for a boyfriend / girlfriend who is not married and both file as Single? I feel like if we each did $125 that would raise a red flag and if we both report $250, well thats not accurate and i would end up paying extra $250 tax.

Any idea? Surely I am not the only one wondering this.

jp P thoms
jp P thoms (@guest_911653)
February 17, 2020 16:04
  LC

I’m not sure how a “shared account” was established, but it would not be reported until tax year 2020 since that is when the bonus was actually deposited. Just wait till 1099 come next Jan to see which SS# is listed.

LC
LC (@guest_911683)
February 17, 2020 16:38

i am fairly certain i have the 1099 at my house right now, so for 2019 – i guess i need to look at it more detailed. thx

jp P thoms
jp P thoms (@guest_911701)
February 17, 2020 17:10
  LC

If it was for a promotion earlier in 2019 and paid in 2019 then the current 1099 that you have would have the information you need, as in who’s tax return the interest needs to be reported to.

Zine
Zine (@guest_911654)
February 17, 2020 16:05
  LC

I am not a tax accountant but here are my thoughts: You don’t both need to report it because then you’d end up paying tax on it twice. Choose one person (perferably the one with a lower effective tax rate) to report the entire amount.

jp P thoms
jp P thoms (@guest_911668)
February 17, 2020 16:16
  LC

I am fairly certain that you just cannot pick where you want to report the interest, it has to offset where it was reported to, if you get the 1099, then it was reported in your name, then you have to report the bonus and vice versa with partner.

Burton
Burton (@guest_911682)
February 17, 2020 16:32
  LC

How is it presented on the 1099? Are both SSN’s listed? If just one, you should put it on that person’s return and then have the other person give the 1099 holder the equivalent of half the tax to make it even.

If both, it should probably be included on the return of the person listed first on the 1099 but you could make an argument to split it or put it on the other. You might want to show the positive $250 and then a negative amount to adjust it so the $250 still ties to the $250 on the 1099-INT issued under your SSN. Under no circumstance would you both have to pay tax on the same income.

Zine
Zine (@guest_911379)
February 17, 2020 10:35

I did not receive my bonus. I asked about it via secure message, they said that I was not eligible as I opened the account November 1st and the bonus was only for accounts opened through October 31st.

My personal spreadsheet says that I opened the account October 31st but I do not have any emails saved to back this up. My first statement is for November and shows “account originiation” on November 1st.

Am I out of luck on this one? Definitely a lesson to screenshot everything and keep good records!

Burton
Burton (@guest_911687)
February 17, 2020 16:47

I received an email titled “You’re in! Now let’s get you set up” on the day they opened my account. This was on a Monday and I had filled out the application and uploaded my drivers license the previous Friday so there may be a one business day lag from when you think you opened the account.

confetti22
confetti22 (@guest_909289)
February 14, 2020 23:05

does anyone know how to file a complaint against Simple? They froze my account saying security issues and cannot transfer my balance out and close. Customer service is being sarcastic with me.

SamL
SamL (@guest_909302)
February 14, 2020 23:35

Have you got some fun quotes for us?

Hodor
Hodor (@guest_909517)
February 15, 2020 07:50

CFPB their asses

jp P thoms
jp P thoms (@guest_909736)
February 15, 2020 13:32

It is interesting you mention the sarcasm, I’ve noticed that when I call, it does not seem like I’m talking to a financial institution, which technically they are not, but rather a more casual talk with a cashier or coffee barista. Don’t get me wrong, they were nice and willing to help, but just the tone and cheerfulness. It would be interesting to get more background info on your account freezing and their sarcasm.

Dubya
Dubya (@guest_910857)
February 16, 2020 20:56

Your best course of action is do whatever they want you to do to get your money out. Then, you can file a CFBP complaint. But they will take forever so concentrate on the priority…getting your money. If they ID, selfies etc….do it.

channelz28
channelz28 (@guest_905957)
February 11, 2020 18:01

Got my $500, posted as “Random Fun” hehe.

Jeff
Jeff (@guest_904639)
February 10, 2020 14:23

Got my $500 bonus last week.

K.M.
K.M. (@guest_901676)
February 7, 2020 11:42

hey  William Charles  Chuck i just got the $500 bonus in my simple account.

ChurnNBurn
ChurnNBurn (@guest_901687)
February 7, 2020 11:54

Same. Posted 2/6 and they sent an email letting me know as well.