SunTrust Employee May Have Stolen Data On 1.5 Million Customers – SunTrust To Provide Identity Protection

A former SunTrust employee may have stolen personal data regarding to 1.5 million SunTrust customers. SunTrust has stated the following data may have been accessed: name, address, phone number and certain account balances. They also stated that the potentially stolen contact list did not include: social security number, account number, PIN, User ID, password, or driver’s license information.

Due tot his breach SunTrust will provide identity protection for all current and new consumer clients. They will be providing Experian IDNotify, this includes:

  • Experian 1B Credit Monitoring
  • Annual Experian Credit Report
  • Identify Theft Insurance with up to $1 million reimbursement for covered expenses
  • Identity Restoration Assistance
  • Dedicated Call Center Support
  • Dark Web Monitoring

It’s not clear if the data stolen includes records on previous SunTrust customers or not. SunTrust is only providing the identity protection for existing customers, you’d hope this would be extended to previous customers as well. I suspect lots of readers have SunTrust accounts or have had them in the past due to the regular checking account bonuses they offer. We talk about this everytime a data breach happens, but unless the penalties for data breaches are increased they are going to continue to happen at an alarming rate. Read our guide on what to do in the case of a data breach here.

Subscribe
Notify of
guest

20 Comments
newest
oldest most voted

carl wilson
carl wilson (@guest_585966)
April 24, 2018 20:36

TaskRabbit just got BREACHED!!!

Jonathan
Jonathan (@guest_585519)
April 23, 2018 20:34

Does anyone know if Lightstream customers are included in this? They are listed as a division of SunTrust Bank.

Judy Jones
Judy Jones (@guest_585312)
April 23, 2018 12:59

Interesting. All my Suntrust activity is online during the summer when I am out of state and mostly automatic bill pays. 2 years ago I had a strange email and decided to check my account. Some guy in Russia had changed all my contact info to his including password, linked my account to Venmo and was taking out $400 a day for several weeks! I finally had it straightened out and I even sent him some nasty emails. Now I check my accounts constantly! I assume the bank ate it since there is no way to go after him.

Josh
Josh (@guest_585304)
April 23, 2018 12:44

in a few years the scandal will break out that Experian was behind all these hacks in order to generate business for their credit monitoring! obv not serious, but someone can write that Onion headline.

Traveling Pirate
Traveling Pirate (@guest_585289)
April 23, 2018 12:03

Zelle, the banks’ answer to Venmo, proves vulnerable to fraud

https://www.cnbc.com/2018/04/23/zelle-the-banks-answer-to-venmo-proves-vulnerable-to-fraud.html

The hits keep coming…

carl wilson
carl wilson (@guest_585287)
April 23, 2018 12:00

Nothing like news of another data terrorist pimping out 1.5m data points to start off Monday.

Seriously, when will the punishments increase?? The congressional hearings w/Facepalm (err, fbook) accomplished nothing. Kid gloves treatment, none of the congressman were tech savvy enough to get to the heart of the issue.

Moral of the story—if you wanna get rich quick go pimp some data. And if you’re good enough at it, and you go public, you’re data pimping company will get a good 10x valuation than what your company fundamentals would warrant. That’s how lucrative data pimping is.

Doc—you and me need to storm capital hill and preach the TRUTH!!

BJ
BJ (@guest_585276)
April 23, 2018 11:37

Monitor your accounts. I just had my first ever bank account fraud last week and it was a SunTrust account. Oh, and their customer service is abysmal.

Once the 6 month timeframe passes after receiving my $500 bonus, I will happily dump SunTrust.

Lisa
Lisa (@guest_612114)
July 3, 2018 10:04
  BJ

What happened to your account?

Credit
Credit (@guest_585264)
April 23, 2018 10:55

[comment removed. Off topic]

Jim
Jim (@guest_585277)
April 23, 2018 11:37

DOC-

Love your site, but is it really a place for this type of broad-brushed hate being posted under the guise of righteous anger? It offers nothing of value.

-An independent who didn’t vote for Trump

LC
LC (@guest_585292)
April 23, 2018 12:09

why would it matter WHO you voted for? This guy’s comment above is permanent ban worthy. get him out of here.

Fathiss
Fathiss (@guest_585339)
April 23, 2018 14:13
  LC

I agree! Ban the hate.

Jason
Jason (@guest_585296)
April 23, 2018 12:29

.

Jason
Jason (@guest_585297)
April 23, 2018 12:29

How does this comment get approved? I thought you were better than this,  William Charles

LC
LC (@guest_585345)
April 23, 2018 14:28

It’s not Doc’s job to moderate every single comment. We are exteremly privileged for him and his team to write the content to keep us updated for potential deals and news the community may be interested in. It is not our right to expect every comment gets moderated by the team the second its posted (this is not a reddit churning referral thread) that has the criteria for that. Its a blog.

But yes, i’m sure doc or chuck or someone on staff will eventually see it and ban people with those hateful comments.

Credit
Credit (@guest_585498)
April 23, 2018 19:40

There was nothing hateful about it. Nothing in it was not about what has happened within the last weekend by someone else who should know better. There was no editorial content or conjecture of my own. None! Hope you are just as engaged in the Twitter world to tamp down the hate emanating from certain someone as you are here.

But it was off topic and I apologize to doc for it.

Duke I.
Duke I. (@guest_585254)
April 23, 2018 10:38

Same process different company. Offer free credit monitoring. It’s obvious the data is being used as the amount of spam calls and emails that I receive have increased substantially over the years. Just when I block one call I get new ones.

Artem
Artem (@guest_585253)
April 23, 2018 10:36

That profit though, if he had SSNs etc selling that info on the darkweb with 1.5 million victims easily millions of dollars in gainzz

Kimillionaire
Kimillionaire (@guest_585301)
April 23, 2018 12:42

He/she didn’t, though. From the post: “…the potentially stolen contact list did not include: social security number…”