Expedia is currently refusing to offer customers a cash refund for flights that have been cancelled and are instead offering travel credit. This seems to be affecting Expedia & Expedia group owned online travel agencies (e.g... Read More →
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DoT Issues Second Enforcement Notice: No Changes To Cancellation Policy After A Ticket Is Purchased, 7 Days For Refunds
At the start of April the Department of Transport issued an enforcement notice that airlines (emphasis mine): ‘remain obligated to provide a prompt refund to passengers for flights to, within, or from the United States when the... Read More →