Contents
The Offer
Penfed sent out a spending bonus to their cardholders. There are two versions:
- Get $50 after spending $500 between 9/1/24 and 11/30/24.
- Spend $300 each month in September, October and November and earn a $25 statement credit per month. Here’s the best part: if you earn all three bonuses, you’ll
receive a $25 bonus for a total bonus of $100.
Our Verdict
Decent spend bonuses. Seems like everyone got one offer or another (it’s possible they are more targeted). Thanks to all those who sent this in.
Just got my third $25 bonus, 3 days after the transaction.
Got a credit on 11/15, presumably for October. Never got the credit for Sept. I guess I’ll have to reach out to CS. Seems like they are really botching this offer.
i just got my first one also. i spent weeks with back and forth emails and calls, and after proving i was targeted in the email, they then tried to say bonuses are paid after november 30th, after repeating that the t&c states after each month period. i finally got one. I think its september’s but cant tell. i will have to wait till 4 weeks afer 10/31 to send them about october otherwise id probably get a canned response saying not 4 weeks yet
You can obviously ignore the question that I just asked you as you basically answered it with this comment. I guess that means that I will need to reach out.
i havent receivved sep or oct. customer service is saying i dont get the bonus until 4 weeks after the promtion ends on 11/30. I keep showing them their t&c theat each $25 is suppoosed to be done within 4 weeks after each minth. they keep insisting that not how it works. based on other comments here. it is clear customer service is wrong. i know im enrolled as i keep getting emails saying theres still time
I received the credit for the Nov purchase, but not for the October purchase.
how did you know which month you received credit for? i just got my first credit on nov 16th, i made all my sep oct and nov purchase min’s met it didnt say which it was for?
That’s good to know so there’s still hope for me. Did you ever reach out to PF?
I hadn’t received any of the bonuses yet, despite receiving an email for the $100 bonus. I reached out to customer service and they said the promotion was not showing up in my account. They asked that I upload screenshots of my email showing I was offered the promotion.
Heads up for anyone else still waiting for the first $25 credit to post.
Hopefully this will get the full promotion tracked with my account and I won’t have to contact them again after each month…
I sent a message through the website, and they then sent an email with a link to upload screenshots to show I had been targeted. I got a response saying it would be resolved, but no credits have yet posted to my account.
Still haven’t received any bonuses despite sending screenshots of the email I originally received showing I’d been targeted. I guess CFPB complaint if I don’t get anything by the end of December.
In September I recieved the bonus 3 days after the purchase. In October I didn’t receive the bonus even though I made the purchase on the 1st, but I still keep getting emails saying you still have time to meet this month’s bonus requirement. Not sure why it’s not recognizing the purchase and keep sending emails.
That’s just a generic email. I already received the bonus a week ago and still got that email.
Same here. I made another $300 purchase, just in case, still no bonus, still getting emails.
There’s also a $25 bonus for $75 purchase on an authorized user card. They require social security number on authorized user cards so I probably won’t do it.
Anyone receive their October credit? I got the September one in 3 days but it’s been more than a week for October.
Nothing here so far. made the purchase on the 2nd.
Same here. I made purchases on 10/3 ($250) & 10/4 ($50) and no credit so far. I made a single $300 purchase for September & credit posted in 3 days. I am thinking maybe I need to make a single purchase of $300.
I don’t think that is the issue. I made a single $300+ purchase in Sept & Oct and I haven’t received any credits yet.
Are you sure the card is targeted? I have already received two $25 credits.
Yes, I 100% was targeted by email and I 100% used the correct card. I know this because I re-checked the email last week after seeing you and others mention receiving the credit after only 3 days.
Are you playing the small balance credit game? That may count against the $300 purchase.
I’m not sure what “game” that you are referring to. Before this promo came out, I had been charging $1 each statement and getting it waived. Are you implying that they now won’t pay me my bonus because I did that? If so, that’s pretty far-fetched.
You may need to have $301 in purchases, to compensate for the $1 small balance credit.
That is a moot point for 2 reasons.
#1. I spent well over $300 with each purchase.
#2. I wrote that I “had” been doing that. I am not doing that during this promo period.
Well, I cannot think of any other reason.
Did you participate in the PF Savings promo? If so, you should remember that PF isn’t consistent with their bonus postings. That’s why I’m not worried. At least, not yet. 😉
The fact that they forgive <$1 is their business, they don’t have to do it. There’s no way you can be penalized just for the fact that your balance happens to be under $1. The terms for the offer simply say to spend $300, that’s it. It shouldn’t matter how much or when anybody post any payment to that account. Let’s not be paranoid.
You and I are in total agreement. Did you miss my earlier reply where I wrote “Are you implying that they now won’t pay me my bonus because I did that? If so, that’s pretty far-fetched.”?
Same here, still waiting for Sep credit. Technically they have until 10/29 (4 weeks from 9/30) to post it.
BTW, according to the terms, they have 4 weeks after the end of each month to give us the credit so technically, my credit for Sept is not due until around the end of Oct.
Eric, did you get it yet? I still don’t have the credit for September. I had a single $300+ purchase at the end of the month.
No.
I had 2 transactions for September and 3 transactions for October. No issue.
Received the credit on 10/17, after 3 days.
Was it your first credit or second?
second
Finally. You should have used the #PenFed tag more often. Thanks Chuck and Will
My credit posted 3 days after the charge. Nice. 😀
Thanks for the heads up. I have a scheduled payment tomorrow and just reduced that transfer by the $25 bonus.