Uber Rewards To Lose $5 Uber Cash Option

Uber has a rewards program called simply ‘Uber Rewards‘. The standard redemption option was 500 points for $5 in Uber cash, then last December Uber added new redemption options such as 15% off your next Uber ride. Unfortunately Uber has sent out an e-mail to rewards members stating that this is the last rewards cycle you’ll be able to redeem 500 points for $5 in Uber cash. This rewards program wasn’t particularly rewarding before, but it has arguably become even worse.

Hat tip to TPG

Subscribe
Notify of
guest

16 Comments
newest
oldest most voted

Frank
Frank (@guest_993023)
June 5, 2020 09:41

Wow, I didn’t think they could make it worse. Doesn’t matter though, lyft exclusive at this point since CSR is crushing everything amex offers

Kevin
Kevin (@guest_992969)
June 5, 2020 04:51

The Barclay Uber Visa credit card pays 3% in rewards on purchases from restaurants (even fast food places). The rewards were, up until a few months ago, redeemable, dollar for dollar, in cash back. Now, you have to transfer the ‘cash’ earned to your Uber rewards account. Then you can use it for Uber Eats.
The catch is this: You can only place an order from a local restaurant that uses Uber Eats. The Uber eats phone app, and web version has an option for pickup at many of these restaurants. However, I’ve noticed there can be as much as a 20% mark up in the price when ordering through the Uber eats app/website, instead of the restaurants own website, even for pickup. Oddly, there is one place in our town where the Uber Eats app/website is actually 10% cheaper than the restaurants own online menu. It pays to check!

ryd994
ryd994 (@guest_992988)
June 5, 2020 07:39

The Uber card is not an alternative to Uber Rewards. Uber Rewards is stackable with any credit card rewards.
Plus, Barclays Uber card earns 5% on Uber Eats now.
It was a fantastic card, it was. Not so attractive now. There are many cards providing 3+%CB or equivalent points on restaurant category.
For Uber/eats, Uber GC are sold at groceries and Amazon, both have much better discounts than 5% in Uber GC.

Paul
Paul (@guest_992935)
June 5, 2020 02:24

💩

Jack Y
Jack Y (@guest_992901)
June 5, 2020 00:03

I almost never selected the $5 reward option as the 30% off Ubereats are way better value, $7 off ride too. The only reason I could think of why people would select the $5 is that they don’t use the service often so they select an option that would not expire。

Chucks
Chucks (@guest_993472)
June 6, 2020 07:54

“The only reason I could think of why people would select the $5 is that they don’t use the service often so they select an option that would not expire”

Not at all. Most of these percent off offers had to be applied to the next order/ride. If you weren’t certain you’d be spending enough for that next ride you wouldn’t come out ahead.

My current offers in the cycle are for 15% off the next UberX ride or 15% off my next Uber eats, max of $7.

If my next ride or eats order is under $33.33 I’m worse off than having taken the cash. I’m only doing better if it’s above $33.33, and even then it’s only better by $2 once we’re above $46.66.

Living in Boston, most rides around town were around $8-$15. Rides to the airport could be around $30, but often it was lower and sometimes it was higher. Taking $5 was the smarter option 99% of the time.

Terry
Terry (@guest_992860)
June 4, 2020 23:04

Uber really sucks now, bad customer service and don’t give a shoot about anything now….monopoly soon or later…

lenin1991
lenin1991 (@guest_992878)
June 4, 2020 23:25

Was there ever a time they had good customer service?

TravisK
TravisK (@guest_992924)
June 5, 2020 01:28

Yes. When they just started.

Nicole
Nicole (@guest_993190)
June 5, 2020 15:29

it actually was really great a few years ago. I was referring a ton of people (worked at an app and had my referral code in the app) and CS was fantastic. I’d say around 2015 or so it went from great to ok to awful in a matter of months.

Jack Y
Jack Y (@guest_992904)
June 5, 2020 00:09

Can’t say about the rides, but Ubereats has the best and most convenient customer service of all the delivery apps I’ve used (doordash, grubhub, etc.).

Junliang Zhou
Junliang Zhou (@guest_992845)
June 4, 2020 22:35

Too bad. I choose the $5 cash every single time.

SDubbs
SDubbs (@guest_992790)
June 4, 2020 21:02

Aside from phone insurance, is there any benefit to this card left? Damn

A. N.
A. N. (@guest_992794)
June 4, 2020 21:05

This isnt related to the Barclays Uber card, this is Uber’s loyalty program

qmc
qmc (@guest_992799)
June 4, 2020 21:13

uber rewards is for using uber/ubereats … not for the credit card.

SDubbs
SDubbs (@guest_992870)
June 4, 2020 23:15

Derp. Thanks