Update 11/14/19: Uber is making negative changes to this pass starting December 15th, 2019. Price remains at $9.99 but free delivery is now on orders of $15 or more (previously $10) and discount has been reduced from 10% to 5%. Hat tip to reader Won S
Update 6/16/19: Uber Eats Pass has now launched in some areas. It costs $9.99 per month and you get free delivery on orders of $10 or more. In addition you also get 10% off all orders (although it does look like the 10% off is temporary). Hat tip to reader Won S
Uber is set to launch something called Uber Eats Pass, this is a subscription service that will cost $9.99 per month and provide unlimited free delivery. What’s most interesting about Uber Eats Pass is that it will waive both free delivery and the service fee that was recently introduced. Service fee is equal to 15% of the order size and delivery fees vary by restaurant so it won’t be difficult to come out ahead with the new program.
Uber hasn’t confirmed Uber Eats Pass, but details surrounding the program were reverse engineered by twitter user @wongmjane. I’ll honestly be surprised if it does launch everywhere for $9.99 per month and it waives both types of fees.
Hat tip to @wongmjane
View Comments (46)
I would like my money refund back from uber eats,
Odd. Got an email last week that my Uber (Eats) Pass is being cancelled. In East Bay Area (where it's $24.99 a month, not $9.99). Really does depend on your location I suppose. Maybe they're lowering the cost across the board?
Sure hope so.
From Uber:
******, thank you for purchasing a pass during our pilot.
As we continue to improve our subscriptions, we’ll no longer offer the subscription you have. Your benefits will expire automatically at the end of this cycle, and you won’t be charged starting the next renewal cycle.
We apologize for any inconvenience. If you’re interested in learning more about our subscription offers, please stay tuned. We’ll provide updates and information when they are available.
The costs of prepared food is crazy. $2 worth of groceries (no tax) is $15 because restaurant + sales tax + uber delivery + service fee + tip on top of fees/taxes + increased prices on delivery-app menus
I'm happy people are willing and keeping the economy going, but it seems nuts to me compared to cooking.
It's not directly comparable. You have to figure in costs for shopping, prep, cooking, clean-up, food waste, etc. Costs are about even for me (and that's with the occasional meal-prep box thrown in).
That said, I love to cook and many times will cancel an Uber Eats order because I just can't accept the total. With the pass it's a lot more reasonable if you order in a lot (and I do). Even at $24.99 I've saved $50-$100 a month (not including actual Uber fares which are often heavily discounted for pass users).
My Uber Pass is:
Free delivery and 10% off on every eligible UberX and Pool ride in Boston...not anything off the food delivery.
****do NOT get the Uber Eats Pass****
Just wanted to share my experience with the Uber Eats PASS and Uber eats customer service to help others from getting scammed.
Seriously, do NOT get the Uber Eats Pass - it’s a scam!! It’s $10/mo for supposedly waiving your delivery fee. But they secretly add it elsewhere so you *think* you’re getting free delivery but really still paying for it and on top of that paying $10 more a month.
I found out because I was making an order and got offered to become a pass member. I paid it because we use Uber eats a lot (especially while traveling) so it seemed like a good deal. It took off the $3 delivery fee from my order but last minute I noticed my service fee jumped from $5 something to $8 something (?!?!!) I canceled my order and immediately contacted customer service to get my pass fee refunded. They were not helpful and then after asking over and over again, promised a manager would get back to me within 24 hours. Of course no one contacted me. I was forced to go on social media and got a fast response but was told (by ever changing customer service reps) that they could do nothing. It’s been almost a week and still NO HELP. All I wanted was my $10 back but being treated this way, now I’m going to make sure everyone knows about this scam!
****do NOT get the Uber Eats Pass****
Is there a link to where you can buy this pass?
In Boston, Uber pass waive delivery fee only and 10% off order over 15 dollars. It's totally shit.
Ever since Uber Eats copied DoorDash and tacked on a service fee AND a small order fee, I've completely stopped using it. An $8 burger from Burger King should NOT cost close to $20 without tip!!!
Unless this pass waives both of those asinine fees, I value it at 0.
Makes no sense, you would get the $9.99 back after just one order considering how high the fees are.
DoC, I think you meant $9.99 per month in the update. It's right in the main body and in the title.
I think you meant to say $9.99 per month, not per order (first paragraph)
Fixed that, thanks