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nachoman
nachoman (@guest_1992746)
January 27, 2025 23:57

Wanted to apply just now, but I get a “This offer has expired” message :/

Acid Bath
Acid Bath (@guest_1992748)
January 28, 2025 00:05

Agree – looks like the offer has expired  William Charles  Chuck

Matt F
Matt F (@guest_1991357)
January 24, 2025 22:08

Opened: 12/23/24
1x Debit Card (Walmart self checkout): 1/13
Bonus Posted: 1/22

Didn’t realise the $100 doesn’t post to the checking acc, but posts in your Cashback+ balance, simply transferred it to my checking.

OncRN
OncRN (@guest_1992017)
January 26, 2025 17:48

Matt F Thanks for this! I was looking for it to post to my checking account. I just checked and it was in my cashback +.

12/29/24 – Opened account
1/11/25 – Debit: $5 Amazon gift card
1/22/25 – $100 posted to cashback+

Still waiting on P2 to post. Referred and opened on 12/31/24.

Tikky 🔗 👈
Tikky 🔗 👈 (@guest_1989465)
January 21, 2025 19:33

12/3 Opened
12/13 1st Debit (utilities)
1/21 $100 Cashback+ bonus

Overall not bad for just a debit purchase with a minor issue with bonus paying out and bump with referral. Needed to nudge them by sending a SM on 1/13 to resolve. Used a referral code and added it to application from $100 promo page. Still need to pursue the $50 referral and P2 name only switched to ALL CAPS on 1/16, blue arch and no coin. Maybe it will post by end of mth?

cornhole
cornhole (@guest_1989438)
January 21, 2025 18:35

Has anyone been able to confirm EATF or not?
Just got cashback bonus

cornhole
cornhole (@guest_1990590)
January 23, 2025 17:15

Rep stated no fee — closing accounts now

Erin
Erin (@guest_1980146)
January 6, 2025 17:40

Does anybody know if the Cash app works for $ $1 daily cashback until 01.31? The next cashback payment is 01.10. Did they pay before?

Massy Mass
Massy Mass (@guest_1978906)
January 4, 2025 09:35

Didn’t realize this was suc a headache.
I see the 100 credit in the Cash back+ section. I assume thay was the offer.

But I don’t see the extra $50.
Hasn’t been 60 days yet. (getting close though)

I have the referal code/you been referred email.

Should I message them to see what’s up?

Massy Mass
Massy Mass (@guest_1978920)
January 4, 2025 10:15

Side note.
Venmo reloads counted as transactions as I was doing both reloads and 50 cent chips/snacks at the store.
I got to the required amount before completing 10 of either of them.
So ultimately it only cost me $3 that could have been zero. But I was hungry.

Just waiting on the refer bonus but I will message them.
-M

Karl
Karl (@guest_1979168)
January 4, 2025 19:29

If you SM they respond very quickly. Here’s what to expect:

Good morning my name is [rep’s name] Bonus are posted with 60 days of account opening and as long as you have turned in the referral number.”

Looks like they type fast too!

Massy Mass
Massy Mass (@guest_1979408)
January 5, 2025 10:12

Lol. Ok thanks. I will keep an eye out.

Adipose
Adipose (@guest_1981607)
January 8, 2025 19:01

The fine print of the terms on the referral email states:

“All referral and account opening bonuses will be credited to the primary savings account at the end of the month when the qualifying account was opened”

The 60 days is how long you have to meet the requirements, not when the bonus is to be paid.

Karl
Karl (@guest_1981866)
January 9, 2025 01:36

That’s what the terms say. You know that and I know that.

The quote you’re replying to is what a rep believes actually happens – not what she thinks the terms say. It’s typical of what to expect if you SM.

TBH I think she dreamed it up on the spot anyway but I thought it was pretty funny.

Cory
Cory (@guest_1984466)
January 13, 2025 16:27

in the same boat, only $100 pending cash back. no sign of $50 yet.

erica
erica (@guest_1987575)
January 17, 2025 22:03

any update for the $50 Cory? thanks!

Cory
Cory (@guest_1987791)
January 18, 2025 14:17

nothing. i have not received a penny yet.

cornhole
cornhole (@guest_1989437)
January 21, 2025 18:34

I got referral bonus right away but had to wait forever for cashback bonus. The referral bonus goes to the regular checking account

sg77
sg77 (@guest_1978476)
January 3, 2025 13:34

Did referral bonuses post for anyone in January? (There was speculation that they would post Jan 2, but I don’t think I’ve seen a positive data point yet. Mine has not posted.)

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
January 3, 2025 14:07

Yes. A couple of my friends got theirs… It was yesterday evening when I looked. They have been posting in the afternoon on the 1st business day of the month, for the ones who are in ALL CAPS on the referral list AND have the blue coin. sg77

If you were expecting the bonus and it didn’t show up, recommend sending an SM about it with the code that you used (you should have that in your email inbox) and verify they applied it to the application.

Acid Bath
Acid Bath (@guest_1978807)
January 3, 2025 23:03

Yes I got one

Lefty
Lefty (@guest_1979191)
January 4, 2025 20:17

My referral for P2 did not post and they had met the requirements in early December. This institution sucks ass! Repeated messages have been responded to with generic answers that they have opened a ticket and that it’s still in process. This is after a couple weeks of back and forth.

mothman69
mothman69 (@guest_1979414)
January 5, 2025 10:20

Their customer support reps are comically terrible. I’ve been back and forth for the past month with at least 4 different reps asking why I haven’t received my $100 cashback+ yet. I’ve been promised multiple times that it would arrive within the next couple of business days or sometime soon in the future. Still nothing. P2 should have received the referral bonus in early Dec from Nov acct opening and debits, but it never arrived. P2 messaged and specifically mentioned using my referral code and to make sure it was properly attached, but was told to wait 30 days. Now the early Jan batch of referral bonuses has come and gone and still nothing. I’m just about fed up and ready to file NCUA complaints for their incompetence.

Olympia
Olympia (@guest_1979429)
January 5, 2025 11:14

mothman69 , I have had the same experience as you. I made an NCUA complaint yesterday. The messages I get from reps keep telling me they are working on it. My P2 and I have received the referrals finally but still not the cashback promo. This has definitely been a frustrating one.

Lefty
Lefty (@guest_1979430)
January 5, 2025 11:14

Sounds like it’s time for NCUA indeed! I show the referral name and date for P2 in the Refer A Friend area of online banking from early November yet no check mark even after P2 did all of the required debit card purchases. Both of us have sent messages over and over to no avail. I’m done with them after the referrals plus another random Doc referral posts, assuming they ever do. I am thankful both P1 and P2 got the $100 Cashback+ after escalating that as well via secure message. Support says to keep checking back for an update on the ticket as if it’s my job to keep them accountable. LOL

Adipose
Adipose (@guest_1981615)
January 8, 2025 19:16

All of the same issues and responses from reps for the past month, I’ll add though that my P2 was just told even though the account was opened Dec 2nd the referral code wasn’t applied until Dec 24th and that P2 has to repeat the debit card transactions then it’ll post. But P2 has repeated the debit card transactions, before Jan 2nd, and still nothing. No $100 or $50 bonuses despite qualifying multiple times. Between Langley, Zynlo, and Relay these banks have been horrible to deal with. Thankfully I haven’t had the Relay issues yet like others *fingers crossed*, but they are making up T&Cs for that bonus as well.

mothman69
mothman69 (@guest_1983257)
January 11, 2025 08:28

Update: They finally paid out this week. $100 cashback+ for P1 and $50 referral for P1 and P2.

sg77
sg77 (@guest_1982850)
January 10, 2025 12:50

I sent a message to Langley online 1/7/2025 about the referral bonus not posting. 1/9 they said a supervisor would review the account. 1/10 the $50 bonus posted to my savings account.

(I had over $1000 in High-Yield Savings since late November, and also did 10 debit card transactions after calling them in December to attach a referral code to my account since the code entered when opening the account didn’t get attached properly.)

The Ood
The Ood (@guest_1977082)
December 31, 2024 14:56

Just spoke with a rep asking about why the blue coin hasn’t shown up for any of my referrals:

You: Ok why is the referral not showing a blue coin/$50 next to my name on my referrals list?

C: its beacuse you just opened the account and you wont see that until the beggining of next month

You: No I opened it December 5th. I completed the requirements this month.
“bonus posts beginning of following month after meeting requirements”

C: just spoke with our marketing team .you wont see that until the beginning of next month

You: The following month would be January

C: which is tomorrow more than likely it would possibly be deposited on thursday

You: For the referral?
It’s not showing it will pay out though that’s what I’m saying

C: you wont see that until then

You: So the blue coin shows up right before it pays?

C: it shows when the payment has deposited into the account

You: Okay I know someone else who has a completely different experience than what you are telling me
They told me if there isn’t a blue coin next to my name then it will not pay out

C: i dont know who told you that but it wasnt correct

You: Several people who have done bonus
Lol

C: ok is there anything else I can assist you with today?

End of chat.

Bedu
Bedu (@guest_1977225)
December 31, 2024 23:38

I would recommend having the person who’s being referred contact through SM and ask them to apply the referral code. That’s what I did for myself and P2

Adipose
Adipose (@guest_1977524)
January 1, 2025 18:34

The code was applied. Names went in all caps. Requirements met but no blue coin. The rep is saying the blue coin showing up is false and/or won’t happen until it’s literally about to pay. Confusing system.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
January 1, 2025 19:01

From what I have seen, the blue coin distribution occurs sometime during the month, and that the coin updates the referral dollar-amount counter. That has to happen before the payout will occur on the 2nd of Jan.

But, it’s typical when asking how their system works is useless. They aren’t endpoint users.

All you can do is play the game, and probably once it’s overdue, they will act on it. Adipose

Adipose
Adipose (@guest_1977567)
January 1, 2025 19:40

I spoke with that rep on P2’s account. Then I went to my account and chatted with another rep who, when I asked about whether the referral code and promo was attached to the account, proceeded to tell me they can’t tell me that. This was in regards to me referring my P2 and also myself using a referral code. He said they can only tell you if you completed the requirements or not and can not tell you whether anything is attached. So who knows, guess I’ll just have to wait despite the cashback+ was to pay out already; it’s been well over 10 days. I’ll bug them again next week I guess.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
January 1, 2025 20:05

I’d recommend using SM (secure message)… the quality of rep seems better than chat (IMO).

Support hub > Message Center > Create New Message

Since you got to the all CAPS phase, at least the referral was applied to the application.

Adipose
Adipose (@guest_1978326)
January 3, 2025 09:08

I have contacted them via secure message as well. I chatted with them as a follow up to the secure messages. As of today nothing has posted for CashBack+ or referrals. No blue coins etc etc.

Lefty
Lefty (@guest_1977568)
January 1, 2025 19:40

I also have a couple referrals that have not paid and one of them is my P2 who I know met the requirements. P2 sent secure message and had a ticket opened to get it fixed. I sent a secure message and CSR asked for the names that haven’t paid so I sent that info and am still waiting for an update. No blue check marks but the 3rd that I referred paid and has the blue check mark. If I recall it was checked for a couple weeks prior to paying.

Jjohn8219
Jjohn8219 (@guest_1974649)
December 24, 2024 15:59

Pro tip/Christmas gift: if you received multiple $100 Cashback+ bonuses and cashed them immediately, they’re yours to keep!

Olympia
Olympia (@guest_1972546)
December 19, 2024 11:52

This bank has been frustrating to deal with. I used the debit card to pay my health insurance. They are now telling me because it coded as bill payment that it doesn’t count for a debit purchase. It seems like they are trying to get out of paying these bonuses.

They are also really slow walking in the referrals. P2 referred me, has the coin and $50 in the referral section and has not received anything. Definitely wishing I had not bothered with this bank.

Gadget 🕵️‍♂️ Bank Bonus Geek 🔗
December 19, 2024 11:55

The “blue coin”ed referral will pay out January 2nd for both parties, in the afternoon, if history repeats itself. Olympia

Olympia
Olympia (@guest_1973010)
December 20, 2024 09:18

Purchases were done earlier in November.

Karl
Karl (@guest_1972866)
December 19, 2024 21:21

Just buy 10 grapes or something at the self checkout. If you want to be extra sure splurge for bananas. $0.49+ at POS is known to work.

Olympia
Olympia (@guest_1977741)
January 2, 2025 09:25

Something is wrong and I have not received the $100 or $50 and neither has my P2. This bonus seems to work easily for some but not others. I will be contacting them again to try to make it right.

Karl
Karl (@guest_1978519)
January 3, 2025 14:39

Did your credits show up last night (1/2)?

You’re right, DPs are all over the place for this CU. They are incompetent. Frustrating to deal with for sure.

I’m reading these DPs as a recommendation not to choose Langley as one’s primary FI. 😉