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Defaulting
Defaulting (@guest_2000803)
February 8, 2025 16:21

Genuinely terrible experience with BECU.

9/22/24: Account opened
9/26/24: $500 deposit done
10/22/24: Additional $500 deposit
1/22/25: No bonus posted yet (4 months following account opening)
1/23/25: CSR called and issue escalated. Told to wait “10 business days for a resolution.”
2/7/25: CSR called again and informed “Promotion requirements not met because $500 funding must be done day of account opening.”

CFPB complaint filed. Would not recommend this CU given the hassle and poor customer service.

Combined with other datapoints, it seems like the actual requirements for BECU to honor the promotion are much higher. If you do the minimum they will refuse to honor the promotion, but additional activity looks good.

Defaulting
Defaulting (@guest_2003662)
February 13, 2025 10:17

2/11: BECU responded to the CFPB complaint and deposited the $200 in the savings account.

Thank you for your service CFPB!

TopDogg
TopDogg (@guest_2000487)
February 8, 2025 00:32

This offer appears to be expired now

James
James (@guest_1976264)
December 29, 2024 15:52

Looks like this bonus is only $150 now.

https://www.becu.org/partners/passport
Promo code PASSNEW24

I opened my account in branch and mentioned that code.

DP:
12/12 Opened checking and savings in branch
12/12 ATM Deposits to checking: $2500, $2500, $2400, $100 (I was moving cash from another bank, offer req. is only $500+)
12/18 $150 Dividend Adjustment-Deposit – Welcome to BECU! New Member Bonus (deposited into savings account)

Samantha
Samantha (@guest_1953085)
November 16, 2024 15:58

Opened in May 2024 and still no bonus posted. I’ve contacted them 3 times already and they keep telling me that there’s a support ticket but they have no updates. I would not recommend this credit union.

HS23
HS23 (@guest_1905318)
September 4, 2024 16:35

Got denied 3/24

Jamie
Jamie (@guest_1882482)
July 26, 2024 01:26

7/5: Checking and Savings account opened with promo PASSPORTMBR
7/12: $501 real DD to Checking
7/12: $501 real DD to Savings
7/16: $200 “Welcome to BECU! New Member Bonus” deposited to savings

I don’t think the deposit to savings account is necessary, but they’re offering 6.17% on the first $500 so why not. Surprised how fast the bonus was received compared to the experience of others. Maybe they finally got their act together.

Jack
Jack (@guest_1911727)
September 14, 2024 12:02

Congrats Jamie. Thanks for your DP. What’s your Chex count? Jamie How many bank accounts did you open in the last 12 months or 24 month before opening BECU? Thank you

Vanson
Vanson (@guest_1861403)
June 18, 2024 19:27

If applying OOS, and you get rejected online, you can try applying with a banker through their video banking service. It can be found under the “Support” link at the top of the page. You do have to turn on your camera since you’ll have to hold up your ID to the camera. It’s essentially an in-branch application without having to physically go to a branch.

Mention the offer to the rep helping you, and they should be able to look it up on their end and apply the code to the app. They’ll ask you which foundation you’d like to donate to during the process.

Ultimately, I got denied due to Chex. Rep was super surprised and even went through my Chex report to see if there was anything derogatory. Didn’t seem phased by the number of inquiries when I told them that I was rate shopping for a new auto loan. Rep couldn’t override the denial, unfortunately.

For those that are lol/24, video banking probably wouldn’t make a difference. But, if your Chex count is low and you’re OOS, this might work.

Dirk
Dirk (@guest_1879547)
July 22, 2024 11:50

What does lol/24 mean?

Alexi🔗
Alexi🔗 (@guest_1898895)
August 24, 2024 23:06

Dirk
“lol” – “a lot of new accounts”
“24” – “last 24 months”
“lol/24” – “a lot of new accounts in last 24 months”

liloz
liloz (@guest_1836647)
April 27, 2024 01:08

looks like this is not worth pursuing based on the issues people have had

Oscar
Oscar (@guest_1827949)
April 8, 2024 17:53

Hello. Here is another link for AAA members. Applied successfully and playing the waiting game now. Also of note they have some whacky external transfer requirements so read up on those if you join. They also have a weird “high” rate thing going on 6% on $500 in savings and 4% on $400 in checking, whatever I will take it. BECU seems to have a lot of discounts for fun stuff in WA so was looking to join, hope it pays! https://www.becu.org/Partners/AAA  William Charles

edman
edman (@guest_1950842)
November 13, 2024 21:48

did the account payout?

jmatt
jmatt (@guest_1827928)
April 8, 2024 17:04

Finally received my bonus, took several calls and opening a support ticket for them to finally push it through. I did both the deposit and the debit card purchases to be safe.

In the end they only gave me $150 instead of $200, not sure if it’s worth pursuing further since this has already been such a pain to get.

11/10/2023 – Account opened
11/28/2023 – Transfer $501 from Ally
11/30/2023 – 5x $1 Amazon reloads on debit card
04/03/2024 – $150 bonus received

Oscar
Oscar (@guest_1829693)
April 11, 2024 21:00

Thanks for the data points. I had call them today to fix something they did wrong opening my accounts. They were horrible to deal with. I should have listened to what is posted here. I won’t waste my time with them when bonus is not paid. Straight to a compliant for me. I already met the requirements so just waiting out the clock!